Personal data on your website: forms, obituaries and cookies

The essentials a funeral home website should get right when it comes to personal data.

A funeral home website processes personal data, from the inquiry form to obituaries. Here are the essentials worth checking. This article is general information, not legal advice.

The inquiry form

  • Ask only for the data you really need
  • Link the form to a clear privacy policy
  • Decide how long you keep inquiries and delete them afterwards
  • Use spam protection that doesn’t require extra personal data

Obituaries

  • Publish only with the family’s explicit consent
  • Ask separately about the photo and about condolences
  • Approve condolences before they are published
  • Remove an obituary when the family asks

Cookies

If you use statistics such as Google Analytics, they should load only after consent. The “Accept” and “Reject” buttons should be equally visible, and visitors should be able to change their choice at any time.

Security

  • An SSL certificate (an https address)
  • Regular updates and backups
  • A protected admin login

Every website we build has a cookie banner that loads statistics only after consent, and a protected inquiry form. You can read how we handle data in our Privacy policy.

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