Privacy policy

Last updated: 04.11.2026

This policy explains what personal data we collect through the traurdigital.com website, why we collect it and what your rights are.

1. Data controller

The controller of your personal data is TraurDigital (“we”). Contact: office@traurdigital.com.

2. What data we collect

Inquiry form. Your name, the name of your business, email, phone (optional), town or city, the service you are interested in and your message.

Technical data. When you visit the website, the server processes your IP address and browser data needed for the website to work securely. The form is protected against spam by the website’s own checks, without third-party services or cookies.

Statistics. Only if you give consent through the cookie banner, we use Google Analytics 4 for aggregated visit statistics. See our Cookie policy for details.

3. Purposes and legal bases

• Replying to your inquiry and preparing a quote: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).
• Website security and abuse prevention: legitimate interest (Art. 6(1)(f) GDPR).
• Visit statistics: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.

4. How long we keep data

We keep inquiries for up to [12 months] after our last correspondence, unless we enter into a contract, in which case the data is kept for the periods required by law.

5. Recipients

We do not sell your personal data or share it for marketing. It may be processed by providers who help us run the website: hosting provider [name], email service provider [name] and Google (statistics, only with consent). Some of these providers may process data outside the EU under appropriate safeguards.

6. Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, and you may withdraw your consent at any time. To exercise your rights, email us at office@traurdigital.com.

You also have the right to lodge a complaint with a supervisory authority: in Bulgaria, the Commission for Personal Data Protection (CPDP), 2 Prof. Tsvetan Lazarov Blvd, Sofia 1592, www.cpdp.bg, or the authority in the EU country where you live or work.

7. Changes

We may update this policy. The current version is always published on this page.