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Funeral directors · Hollinbridge

When you don't know where to begin, begin here.

We have put everything you will need in the first hours and days into one calm guide: what to do, which documents matter, and what we can take off your hands.

  • Answering day and night
  • A clear, step-by-step checklist
  • We handle the paperwork

If someone has just died, call us. We answer day and night and will calmly tell you what to do in the next hour.

000 0000 0000 24/7

The guide

Four chapters, one step at a time

There is no need to read it all at once. Open the chapter you are in now and tick off what is done. The rest will wait for you.

  1. The first hours

    Who to call, what the doctor will do, and when to contact a funeral director.

    Read the chapter
  2. The first days

    Registering the death, choosing a date and place, and letting people know.

    Read the chapter
  3. The documents

    Medical certificate, death certificate, the green form and probate, in plain English.

    Read the chapter
  4. After the funeral

    Banks, bills, pensions, anniversaries, and looking after yourself in the weeks that follow.

    Read the chapter

The documents

The paperwork, in plain English

The names sound official, but each document has a simple job. We will tell you which ones you need and help you get them.

  • First

    Medical certificate of cause of death

    Completed by a doctor and reviewed by a medical examiner. It is usually sent straight to the register office.

    Issued by
    The doctor or hospital
    Needed
    Before you can register
  • Official record

    Death certificate

    A certified copy of the entry in the death register. Banks and insurers usually want to see one, so it helps to order several.

    Issued by
    The registrar
    Needed
    For banks, pensions, insurers
  • For the funeral

    Certificate for burial or cremation

    Often called the green form. It gives permission for the funeral to go ahead, and we need it from you.

    Issued by
    The registrar or coroner
    Needed
    Before the funeral
  • If there is one

    The will

    It names the executors and says how the estate should be shared. Look among papers at home or ask the solicitor who holds it.

    Held by
    Family, a solicitor or a bank
    Needed
    Before the estate is shared
  • The estate

    Grant of probate

    Gives the executor the legal right to deal with money and property. Without a will, it is called letters of administration.

    Issued by
    The probate service
    Needed
    For larger estates and property
  • Saves time

    Tell Us Once reference

    Where available, the registrar gives you a reference so you can tell several government departments in one go.

    Given by
    The registrar
    Needed
    In the weeks after registering

This is general information, not legal advice. Procedures differ between countries and regions, and from case to case. Ask us, your register office or a solicitor.

Planning ahead

Your wishes, written down calmly

Some people would rather decide for themselves how they are remembered. It need not be a sad conversation: it is a kindness that spares your family difficult choices.

  1. Fill in the wishes sheetOnly what you know. Anything can be changed later.
  2. Print it and give it to someone closeOr keep it with your papers. We store nothing without your consent.
  3. Talk to us, if you would like toNo obligation and no deposit. We will explain the options and the costs.

My funeral wishes

Irida · for my family

1.Burial or cremation
2.The ceremony
3.Flowers

The sheet is for you and your family. If you send it to us, we use it only to get in touch with you.

Services

What we take care of

  • Funeral arrangements

    Date, venue, ceremony and every booking with the cemetery or church.

  • Cremation

    Booking, transport and returning the ashes to the family.

  • Paperwork

    Help with registering the death, the green form and certificates.

  • Bringing someone into our care

    Day or night, locally and from anywhere in the country.

  • Flowers and a chapel of rest

    Tributes, family flowers and a quiet room for visiting.

  • Notices and anniversaries

    Death notices, order of service and anniversary tributes.

Contact

We answer day and night

000 0000 0000

Call at any hour. If you would rather write, we will reply the same day.

Write to us

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